Frequently Asked Questions
Location
Where are you located?
We are located at 1095 N Main St. Orange, CA 92867 Suite B on the corner of Main St and W Struck Ave. Our entrance faces Struck Ave. Parking is in the rear of the building.
When did you open?
We opened August 2019
Why is your phone number based in Washington?
We handle all calls out of our Washington office.
Is this ‘Bemused’ or ‘Code Red’?
No, We had an opportunity to purchase these rooms from both companies and convert them into Entangled Escape rooms.
Are these the same rooms and themes that were previously at this location?
Some, We have made changes to the existing rooms adding more story, tech, puzzles, and clues. We also built out an entirely new room as well. These existing rooms will change out sooner than later.
Gameplay
What is an escape room?
An escape room is an experience in which you and a group of your
friends enter a room and are given sixty minutes to successfully
achieve your mission. You will need to work together to solve
puzzles, find clues, and interact with your environment during
this time.
What are your rooms about?
We currently have 4 rooms and each with a different storyline.
Click the rooms dropdown and each room has their individualized
stories on there.
What makes your escape room different?
Our escape room is completely immersive from start to finish. Each
room has been uniquely designed and thought out to give you the
best experience ever. We have partnered with a special effects
artist to build our props and create our rooms to fill like you’ve
stepped into the story itself.
Will I be with people I don’t know?
No, we have private rooms only. Private booking offers our clients a much better, more personalized experience and you know exactly who you will be “trapped” in a room with because you picked them!
What is your age limit?
No age limit, but we recommend 13 and up
Is your building and rooms wheelchair accessible?
Yes they are!
My friend, family member, and/or I are deaf, can we do your room?
Yes! We have some trained staff who know ASL and will go into the
room with you. If this is an option you need, please let us know
when you book a room either by email contact@entangled.games or
have someone give us a call at (360) 926-3226 and we will have
someone here to go through the room with your group.
How scary is your room?
We like to say that our rooms are suspenseful but in no way are
they scary like a haunted house. Our goal here is not to scare
you, it’s to immerse you into a story.
Pricing
What are your prices?
We offer tiered pricing
Do you have any discount?
Team Building Discounts for larger groups call for details
Do you do Military discount?
Yes! We offer $5 off per military personnel and vet
Booking
Do you do corporate events?
Yes we do! We offer different packages depending on the amount of
people and how many rooms you would need. Please contact us at
contact@entangled.games or give us a call at (564) 516-1981
Can I book out all your rooms for a party?
Yes you can, give us a call at (360) 926-3226 or email us at
contact@entangled.games
What is your cancellation policy?
To cancel and receive a full refund you will need to call the business within 48 hours of your booking. You are able to reschedule 24 hours in advance for free. If you need to reschedule under 24 hours there will be a $40 rescheduling charge. Same day bookings are not eligible to cancel only reschedule with charge.
Misc
I have an idea for your room! Who do I contact?
That’s awesome to hear and we are always open to new suggestions,
you can email owner@entangled.games. Make sure to title your email
“I have an idea for your room”
Photos?
There will be a photo opportunity at the end of your experience.
I’ve been to your escape room recently and had my photo taken, how do I get that?
All photos are posted to our Facebook page.
Do You Have What it Takes to Escape?
Book Now!
Hours
- Mon 11:00AM – 10:00PM
- Tue 11:00AM – 10:00PM
- Wed 11:00AM – 11:00PM
- Thu 11:00AM – 11:00PM
- Fri 11:00AM – 12:30AM
- Sat 11:00AM – 12:30AM
- Sun 11:00AM – 11:00PM