Frequently Asked Questions
360.926.3226
Location
Where are you located?
We are located at 21300 68th Ave W Lynnwood, WA 98036. We are 1 block East of HWY 99 located right behind the Premera main campus and behind Carmax. Take 212th St SW east one block and turn right on 68th Ave W. We are the entire 2nd floor.
What is the Basement, is this part of Entangled?
The basement is our newest hangout with room and tables for more than 40 people at a time. We offer VR, Board Games, Darts, Golden Tee, Beer, Cider, Snacks, and much more. Yes we are an add on of Entangled.
Are these the same rooms and themes that were previously at this location?
We offer 4 completely different experiences from any of our other locations. We are also building 3 mini escape rooms to showcase in our “Basement” as well. Stay tuned to hear more about “The Gauntlet”.
Gameplay
What is an escape room?
An escape room is an entertainment experience where a team of people must solve a set of puzzles in an allotted amount of time. Our mission-based rooms give a team 60 minutes to accomplish their mission.
What are your rooms about?
There is a description of each room found in our Lynnwood location of our website. Currently we have 4 Live Escapes and 8 VR Escapes.
What makes your escape room different?
Our escape rooms are completely immersive from start to finish and are specially designed to insert the players into the storyline. One of our owners is a special effects artist that builds our props and shape our rooms into an unforgettable experience.
How will the competition room work?
We will split your full group into 2 separate teams. We then separate each team into their own starting point. Each respective team will work together in order to complete their puzzles and story. The team who finishes their story first will win.
What if I want to do the new competition room but don’t want to compete and want to work together?
We have designed the experience to function as a competitive room or a regular room. If you want to do the experience and not be separated, we can accommodate because the story lines for both sides are able to be completed as one team. You can come in and experience the story with whoever you want, no swashbuckling needed.
Will I be with people I don’t know?
No, we have private rooms only. Private booking offers our clients a much better, more personalized experience and you know exactly who you will be “trapped” in a room with because you picked them!
What is your age limit?
No age limits.
Is your building and rooms wheelchair accessible?
Our downstairs “Basement” is fully wheelchair accessible offering VR escape rooms to those who need. We will have mini escapes coming soon as well. Unfortunately, the current live escape rooms are located on the second floor of this building and there is no elevator on site. If you need ADA accessibility for a live escape room, all our rooms at the Marysville location is ADA accessible
My friend, family member, and/or I are deaf, can we do your room?
Yes! We have some trained staff who know ASL and will go into the
room with you. If this is an option you need, please let us know
when you book a room either by email contact@entangled.games or
have someone give us a call at (360) 926-3226 and we will have
someone here to go through the room with your group.
How scary are your rooms?
We like to say that our rooms are suspenseful but in no way are they scary like a haunted house. Our goal here is not to scare you, it’s to immerse you into a story.
CLUE are you serious? aka Who Dun It?
Yes, we are. We have come up with a fun creative way to bring clue to life, Entangled style. This also means you can do this room multiple times and unlock different mysteries and stories each time. This room will be fun for the whole family and will keep everyone thinking right to the very end.
How many different stories will you have for “Who Dun It?”
This is still being ironed out, however currently we are at a count of 3 seasons which all provide a new area with each new season played. Keep posted on our social media page for all the details.
Pricing
What are your prices?
We offer tiered pricing
Do you have any discount?
Team building discounts for larger groups call for details
Do you do Military discount?
Yes! We offer $5 off per military personnel and veteran.
Booking
Did you know that you can book with only 2 people?
You only need 2 people minimum for your booking. Once you book you can add as many up to the capacity of the room that you want.
Do I need to pay for everyone when I book, what if someone can’t make it?
To reserve your room, you only need to make a deposit of the price for 2 people. This means if you have more people or less people on the day of your booking, you only pay for the people that show up for the experience. Everyone else in your party can pay once you arrive.
We are only a group of 2, do we even stand a chance?
You sure do! Our rooms are designed to be solvable by large and small groups alike. So, if you are only 2 you still have a great chance of finishing the room successfully.
This is our first date, are you sure this is a good idea?
Escape rooms are great for first time dates. This is a great way to break the ice, do something new and entertaining, and leave you with so much to talk about afterwards.
Can I add more people to my booking?
Absolutely, you can add as many people as you would like up to the capacity of the room. They are welcome to sign their waiver and pay once you arrive.
Do you do parties?
For more information please contact us at contact@entangled.games
Do you do corporate events?
Yes, we do! We will need to get as many details as we can about what you are looking for. Please contact us at contact@entangled.games.
What is your cancellation policy?
To cancel and receive a full refund you will need to call the business within 48 hours of your booking. You are able to reschedule 24 hours in advance for free. If you need to reschedule under 24 hours there will be a $40 rescheduling charge. Same day bookings are not eligible to cancel only reschedule with charge.
Misc
I have an idea for your room! Who do I contact?
That’s awesome to hear and we are always open to new suggestions, you can email owner@entangled.games. Make sure to title your email “I have an idea for your room”
I’ve been to your escape room recently and had my photo taken, how do I get that?
All photos are posted to our Facebook page.
Do You Have What it Takes to Escape?
Book Now!Hours
- Mon 11:00am – 10:30pm
- Tue 11:00am – 10:30pm
- Wed 11:00am – 10:30pm
- Thu 11:00am – 10:30pm
- Fri 11:00am – 1:00am
- Sat 11:00am – 1:00am
- Sun 11:00am – 10:30pm